1. Introduction
Royal Funerals (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our clients, employees, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws.
2. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, contact information, date of birth, identity number, gender, marital status, and family relationships.
- Employment Information: Occupation, employer details, and employment history.
- Financial Information: Bank account details and payment information.
- Health Information: Medical history and health-related details pertinent to our services.
- Website Usage Data: Information collected through cookies and similar technologies when you visit our website.
3. How We Collect Information
We collect personal information through various means, including:
- Direct interactions: When you engage our services, fill out forms, or communicate with us.
- Automated technologies: Through cookies and other tracking technologies on our website.
- Third parties: From affiliated entities, service providers, or public databases.
4. Use of Personal Information
We use your personal information for the following purposes:
- To provide and manage our funeral services.
- To process payments and manage accounts.
- To communicate with you regarding our services, updates, and promotions.
- To comply with legal and regulatory requirements.
- To improve our services and website functionality.
5. Disclosure of Personal Information
We may share your personal information with:
- Service providers and partners who assist in delivering our services.
- Regulatory bodies and law enforcement agencies, as required by law.
- Other third parties, with your consent or as necessary to fulfill our services.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or damage. However, please note that no method of transmission over the internet or electronic storage is completely secure.
7. Your Rights
You have the right to:
- Access your personal information held by us.
- Request correction or deletion of your personal information.
- Object to the processing of your personal information.
- Lodge a complaint with the Information Regulator.
8. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect upon posting.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Royal Funerals
199 WF Nkomo Street, Pretoria West, 0183
info@royalfuneralssa.co.za
+27 12 706 0034, +27 861 176 925
